Please do not take our word for the excellent service we deliver; instead you can see what our clients have to say here.
Benefited us enormously... - Divisional Director
"We have dealt with you now for many years and have to say this has been a relationship which has
benefited us enormously.
The claims service provided by insurers is a fairly critical and regrettably often contentious area but
over the years the speed of service and advice offered by yourselves has been remarkably effective and
indeed without a doubt has been instrumental in enabling us to secure renewal of policies where you have
been involved.
Sadly this sort of service and expertise has become somewhat rare these days."
An integral part of our infrastructure - Director of Risk Mgmnt
"We selected Collyers to provide claims management support services a little under four years ago. Since their appointment, the fully committed
and knowledgeable team of claims management professionals have firmly established themselves as an integral part of our risk management support infrastructure and continue to provide services to the very highest standard. I would have no hesitation in recommending Collyers to you."
Invaluable in retaining business - Director
"Collyers have been providing claim handling and support services to us for over 20 years. Their
technical expertise, professionalism and commercial sensitivity have proved invaluable in reducing
claim costs and retaining business. I have no hesitation in recommending them."
Reduction in our claim costs...- Claims Manager
"We have employed the services of Collyer Adjusters for in excess of 15 years. During our long-standing
working relationship they have consistently provided an excellent level of service.
They are punctual and professional and continue to assist in the reduction of our claim costs. I would have
absolutely no hesitation in recommending Collyer Adjusters to any interested parties and am happy to have been
given the opportunity to provide this testimonial."
Significant reduction in claims exposure... - Transport Manager
"Collyers have handled freight liability claims on behalf of our insurers for over 5 years. Their knowledge
and professionalism has been evident at all times and has, in no small way, contributed to a significant reduction
in our claims exposure over that period of time.
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Our dealings with them have, on both a personal and company level, been conducted in a most amicable manner. We
value their commercial awareness in dealing with our customers and they freely offer advice over and above that
normally expected.
We have no hesitation in recommending Collyers and welcome this opportunity to offer a testimonial on their behalf."
Totally reliable and professional... - Regional Director
"We have no hesitation in recommending the services of Collyers on all aspects of marine cargo and
freight liability claims.
They have provided claims and ancillary services to ourselves and our clients for many years and we have
always found them to be totally reliable and professional."
Served in our best interests... - Group Operations Director
"I am very proud that our company has been associated with Collyers who have served in our best
interests and dealt with our affairs in the most professional way. We are particularly impressed by
the quality of all of their staff who are all experts in their field and are always ready to offer
the best advice and solutions.
I have no hesitation in recommending Collyers for all or any of your business ventures. I am confident
that they will serve you to your complete satisfaction."
A key element...- Director
"I have worked with the Collyers team for the last 20 years on any number of Liability cases where they
have worked first for RSA and more recently with other underwriters.
In all that time they have acted in the most professional manner providing both a
first class claims service
on behalf of insurers and at the same time a fully supportive response to clients - indeed on more than one
occasion their involvement has been a key element in the retaining of business during the now obligatory Broker
review."
High level of service... - Claims Manager
"I have utilised the services of Collyers for some 20 years or more for cargo surveys,
hauliers and freight liability claims and am more than satisfied with the professional service
that they provide.
As a growing company we are looking to out-source, and I am particularly pleased with the high
level of service provided to our Clients by way of hands-on assistance and advice, together with
their excellent reporting facilities."
Genuine Competence - Manager
"The service they have provided has assisted us greatly in the processing of our Goods in Transit claims.
Particular benefit has been highlighted when bridging the gap between our own limited knowledge of the
claims process.
My contacts have been through initially the Managing Director Ian McLelland for 5 years and more lately Chris Grosvenor. All have showed genuine competence in their
understanding of our requirements which has enabled a very successful record in recovery of third party
losses.
As a result of their past and hopefully future performance we would have no objection in recommending their
services for other interested parties."
Punctual and Professional - Distribution Manager
"We have used the services of Collyers for 20 years or more to carry out cargo surveys on behalf of our clients/customers.
They are punctual and professional and have always looked after our clients/customers requirements. We would be more
than happy to recommend them to others in our line of work."
